How to Fix Calls Not Ringing on Microsoft Teams

 Have you missed some important calls on your Microsoft Teams as you didn’t hear the ring when someone calls? If your Microsoft Teams calls don’t ring and notify you, then it could be seriously very frustrating and hazardous. Gladly we have some excellent solutions to troubleshoot Microsoft Teams does not ring when someone calls. In this article, we are going to help you with this error. Our technicians did a thorough research about this matter and successfully found some solutions to resolve this problem.

How to Fix Calls Not Ringing on Microsoft Teams

Let’s look at these solutions and help you fix the error.

Solutions for Microsoft Teams Calls Not Ringing

Check Calling Plans on Microsoft Teams

Calling plans are essential for receiving and dialing calls on Microsoft Teams application, and without a proper calling plan, you won’t be able to receive and make calls. Using a calling plan, you can actually call people on their landline and mobile phone numbers. Please check whether you have a proper calling plan so that you can receive and dial calls properly. If you lack a proper calling plan, you won’t receive a call, and the app will not ring when someone calls you. You will only see missed calls on your Microsoft Teams when you lack a calling plan. If you already have a calling plan, technically, you are qualified to receive calls if that’s the case. Something else may be causing the not ringing problem. See the next solution to fix the problem.

Check Call Settings

If your Microsoft Teams’ calling settings are not configured properly, you will not be able to get notified by the app when someone calls you. Therefore it is essential to check whether you have proper settings in place. To check the settings, please follow the guide given here:

1. Open Microsoft Teams and then select your profile picture from the top of the app.
2. Go to settings and then select calls.
3. Find the option that reads, “Always ring on this device even when active on desktop.”
4. Make sure that you have enabled this option.
5. Now save the settings and restart the application.

Tell someone to call on your Microsoft Teams app. This time you should hear the application ringing when someone contacts you.

We hope these solutions are sufficient to fix the ongoing problem on your Microsoft Teams application. If you are still facing the same problem, then it would be better to re-install the application on your device. You should also update the sound drivers on your computer.

Hopefully, this article was helpful and practical. Thank you for coming here and letting us serve you.

Eva winget is a Microsoft Office expert and has been working in the technical industry since 2006. As a technical expert, Bella has written technical blogs, manuals, white papers, and reviews for many websites.

Source: How to Fix Calls Not Ringing on Microsoft Teams