Wednesday 15 January 2020

How to Reset WhatsApp Desktop App not Working or Connecting

WhatsApp Desktop application is convenient to those who always check their mobile phones while they are operating their PC. There are lots of users of the WhatsApp Desktop app who have shown several problems when they want to use this service. WhatsApp app not connecting is one such issue.
whats app
The biggest problem is how you can fix this problem completely. Users should know that there are two versions of WhatsApp desktop Application. The first one in the Microsoft Store and the other one is the regular classic version. If you wish to fix the error as well, then follow the given steps:
WhatsApp Desktop Application Not Working
  • Run WhatsApp in Compatibility Troubleshoot
  • Update WhatsApp Desktop application
  • Check WhatsApp server status
  • Reset WhatsApp UWP application
Run WhatsApp in Compatibility Troubleshoot
Compatibility troubleshoot is based on which version you are using in your Windows. For this, you have to toggle the compatibility version of the regular classic WhatsApp desktop application (x86) program.
We will able to get this by;
  1. Right-clicking on the Small Application icon
  2. Select Properties.
  3. Now Press on the compatibility tab
  4. In this section, run the program compatibility mode.
  5. Choose your operating system, and click on the OK button.
  6. Now restart your computer and run your WhatsApp; if it is not working, you should attempts this process again.
Update WhatsApp Desktop application
If you are using the WhatsApp UWP application from Microsoft store, then you have to update Your WhatsApp UWP application Version. You have to launch the Microsoft store then go to Download Updates section and tap on Check Updates.
If you are using classic version x86 downloaded from the WhatsApp website, then you don’t have to install the updates manually. You have to download the WhatsApp application and install the latest version. If you fail to do, you may have to uninstall the older version to re-download a new version.
Check WhatsApp server status
If you have troubling to connect to the application, then you have to check if the servers are working correctly. You can check it by visiting the following websites:
  • downforeveryoneorjustme.com
  • web.whatsapp.com.
Reset WhatsApp UWP application
The last and final tip to solving your problems with WhatsApp desktop App for Windows 10, is that you have to uninstall the data. Here you look at how to reset the application as well as return it to factory settings.
  1. Start the setting by clicking Windows key I.
  2. Navigate to apps and features.
  3. Select the advanced option.
  4. Scroll down and click on the Reset button.
  5. Then follow the instructions.
While uninstalling, you have to follow the steps mention above, click on apps and features, click on WhatsApp, chose it and click on the uninstall button, and again download from Microsoft Store.
Eva Winget, an employee currently living in USA and working at a top printer service provider company in the day, and a technical writer at night. I am passionate about writing troubleshooting tips, beginner’s guides, news and other articles on varied topics like brother printer support, hp printer support, canon printer support etc.

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